Careers at Nowsta

 

We’re looking for a few great people to join our growing team.

Nowsta graduated the Harvard innovation lab’s Venture Incubation program in 2015. We’re VC-backed and our partners include MasterCard and Silicon Valley Bank.

Meaningful equity packages for every member of the team.

Yearly stipend for professional development including classes, courses and conferences.

Comprehensive health coverage including dental and vision to keep you happy and healthy.

Competitive salaries for all experience levels and positions.

Work smart with unlimited vacation time, flexible hours and the freedom to telecommute.

Fun, laid-back office environment with snacks, games and more. Pet friendly!

Full-Stack Engineer

Brooklyn, NY Full-time

Our engineering team is looking for a bright and ambitious software developer to join us in delivering projects with high social impact.

Gain extraordinary experience bringing a rapidly growing, early-stage startup to scale. Build products that affect the daily lives of tens of thousands of users across a range of industries in new and exciting ways.

We’re a close-knit team that values challenge, iteration, and evolution, both when it comes to the tech and the team processes that propel us forward.

Our Stack

Ruby on Rails React & React Native

Continuous Integration & Delivery

Service-Oriented Strong Testing

(Experience with our specific stack is not necessary, it’s just listed for your reference. Also, if you have experience with just front-end, but are thrilled about learning back-end, or vice-versa, that’s great!)

Things you’ll do

  • Be an essential contributor to our engineering team and culture

  • Have full ownership of major features from inception to production

  • Have autonomy to lead initiatives that are important to you

  • Collaborate directly with our product, design, and operations teams

Things that would help you succeed

  • Experience with web development and bringing software to production

  • Strong object-oriented and functional architectural skills

  • A passion for learning, teaching, and helping others

  • BS, MS, or equivalent work experience in computer science or related field

Customer Success Specialist

Brooklyn, NY Full-time

Our customer success team is looking for a inquisitive and empathetic problem solver to join us in helping existing and prospective customers get the most out of our platform.

This isn't a typical customer success role – you'll have plenty of autonomy and support to make an impact across different aspects of the company. You'll be building products that affect the daily lives of tens of thousands of users across a range of industries in new and exciting ways.

We’re a close-knit team that values challenge, iteration, and evolution, both when it comes to our product and the team processes that propel us forward.

Our Stack

Intercom Zendesk

TeamGate CRM SQL (not required)

Things you’ll do

  • Be an essential contributor to our customer success team and culture

  • Maintain close relationships with customers using our platform

  • Handle and triage inbound support requests

  • Have autonomy to lead initiatives that are important to you

  • Collaborate directly with our product, design, and operations teams

Things that would help you succeed

  • Prior customer support, marketing, or sales experience at a tech company

  • Willingness to critically examine our process and optimize inefficiencies

  • A passion for learning, teaching, and helping others

  • Bachelors degree or equivalent work experience