Why The Pier Sixty Collection needed a new approach
At The Pier Sixty Collection, every event demands precision. Due to the intense volume of business during peak periods and the highly seasonal nature of their event calendar, the use of temporary agency staff is a critical element of their business model. The Event Management and HR teams were managing multiple vendors — each with their own contracts, processes, and risks.
For Sarah Saracino, VP of People and Culture, this meant long hours spent troubleshooting vendor issues, handling compliance concerns, and mitigating liability.
This business model weighs heavily on temp labor, and when you’re managing five agencies at once, it gets complicated. Compliance, risk, and people problems often fell squarely on my plate.
— Sarah Saracino, VP of People and Culture at The Pier Sixty Collection
The Nowsta Difference
The Pier Sixty Collection turned to Nowsta to bring structure, compliance, and intelligence to their contingent labor strategy.
Compliance Made Easy
Nowsta acts as the intermediary between The Pier Sixty Collection and their staffing partners, helping mitigate joint-employer liability.
One Platform, Total Control
The business now manages multiple vendors in one place, reducing complexity and freeing up time for strategic priorities.
Access to Quality Talent
With Nowsta’s connected labor marketplace, The Pier Sixty Collection taps into vetted agencies across industries — not just hospitality.
Data-Driven Insights
Real-time pay and bill rate benchmarks keep the organization competitive in a fast-changing labor market.
The Nowsta labor management program has changed my life. I finally have a partner in navigating compliance, staffing agencies, and risk mitigation.
— Sarah Saracino, VP of People and Culture at The Pier Sixty Collection